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edX Professional Certificate Programs
Designing and Delivering the Citizen Developer Training Program

Deliver No-Code/Low-Code Products that Delight Customers and Stakeholders – Product Development and Management Skills.

Learn how to use product development and management techniques to build training programs that teach citizen developers basic product development and management concepts.

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What You Will Learn

  • Trainers will teach citizen developers to document technical specifications for the no-code/low-code applications.
  • Trainers will teach citizen developers to conduct customer market research to understand who will use the apps and how they will use them.
  • Trainers will teach citizen developers how to utilize user experience best practices in designing the no-code/low-code applications.
  • Trainers will teach citizen developers how to use customer education concepts to train customers to gain the most value from citizen-developed applications.

About This Course

This course describes how training professionals can use product development and management concepts to build training programs for citizen developers. In essence, trainers will practice the same skills that they will instruct citizen developers to use.

Product development and management skills are critical in helping citizen developers build no-code/low-code applications that align with an organization’s strategic goals. To be successful, citizen developers need to make the mental shift from building apps for personal use to building apps for others in the enterprise to use. Thus, citizen developers need to understand what people need from the app and how to build a good user experience into the no-code/low-code applications.

At A Glance
Picture of Dr. Bill Brantley Your Instructor

Bill Brantley

My goal in teaching is not only to convey a body of knowledge but also help the student incorporate that knowledge into their careers and life. Teaching is not just about transmitting knowledge but also developing the student’s abilities as a critical thinker and an independent scholar.

Syllabus

Week 1
Week One
  • Module One - What is Product Design and Management?
  • Module Two - The Product Lifecycle
  • Module Three - The Product Innovation Process
  • Module Four - Product Development Tools for Citizen Developers
  • Module Five - Portfolio Management
Week 2
Week Two
  • Module One - Aligning Citizen Development with the Organization's Strategic Goals
  • Module Two - User Experience in Building Citizen-Developed Apps
  • Module Three - Piloting the Citizen-Developed Apps
  • Module Four - Internal Marketing of Citizen-Developed Apps
  • Module Five - Deployment and Maintenance of Citizen-Developed Apps
Week 3
Week Three
  • Module One - Building the Citizen Developer Product Design and Management Course – Analysis
  • Module Two - Building the Citizen Developer Product Design and Management Course – Design
  • Module Three - Building the Citizen Developer Product Design and Management Course – Development
  • Module Four - Building the Citizen Developer Product Design and Management Course – Implementation
  • Module Five - Building the Citizen Developer Product Design and Management Course – Evaluation
Week 4
Bonus Week
  • Module One - Training Products Innovation Process
  • Module Two - The Management of Training Products
  • Module Three - The Training Products Lifecycle
  • Module Four - Jobs-To-Be-Done Theory and the Marketing of Training Products
  • Module Five - Training Products Portfolio Management

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