Date: November 14th, 2024
Time: 2:00 – 2:45PM
Location: Colony Ballroom, Adel H. Stamp Student Union
University of Maryland, College Park Campus
3972 Campus Drive, College Park, MD 20742
Presentation: “Innovating Public Services through Product Management”
Description: From Generative AI to Digital Public Infrastructure, new technologies are creating new value for the public everyday. But more importantly, these technologies aren’t just making existing public services faster or cheaper, they are opening entirely new pathways to deliver services to the public. And these innovative public services aren’t science fiction; examples like Ukraine’s Diia app or VA’s use of automation in claims processing are happening today. But these new pathways of service delivery also require new management practices to make sure that they deliver on their promises and truly do bring value to the public.
Research Senior Manager at Deloitte
Joe leads both the national security and emerging technology in government research programs for Deloitte’s Center for Government Insights. He has been with Deloitte for over 12 Years.
He previously worked within Federal Consulting practice with Defense and Intelligence clients specializing in Federal budget process, Defense acquisition, and organizational strategy and design.
They have testified before Congress on the impact of AI on government, and their research focuses on the intersection of technology and culture. Previous experience includes working as a consultant to defense and intelligence organizations, high school science teacher, and had the privilege of serving with some fine Marines, all while learning and applying advanced reasoning techniques to some of the most difficult problems.